Last updated: October 2026
About this policy
In this policy, “we”, “us” and “our” mean Sri Sai Speciality Hospital, Ranebennur. “You” means anyone who visits this website (the “Website”).
This policy explains what information we collect through the Website, how we use it, and the choices you have. It is published in line with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. It is an electronic record and does not need a physical or digital signature.
By using the Website, you agree to this policy. If you do not agree, please do not use the Website.
Information we collect
The Website is an information site. It has no sign-up, login, online payment or appointment form, and we do not ask you to enter personal details on it.
We receive personal information only if you choose to give it to us, for example when you phone the hospital or send an email to srisaispeciality.rnr@gmail.com. We use that information only to reply to you and to help with your enquiry.
Technical information
When you visit the Website, our hosting provider may automatically record basic technical details such as your IP address, browser type, the pages you open and the time of your visit. This information does not identify you personally. We use it to keep the Website running and secure.
Cookies and third-party services
We do not use cookies to track you or to show advertising. However, some parts of the Website load content from other companies:
- Google Fonts supplies the typefaces used on the pages.
- Google Maps shows our location on the Contact section.
When these load, Google may receive your IP address and may set its own cookies. We do not control this. Please see Google’s privacy policy for details.
Patient information
This policy covers the Website only. Information you give us as a patient, such as your medical records and history, is handled under the hospital’s own confidentiality practices and the laws that apply to healthcare providers in India. It is not collected through this Website.
How we use your information
We use the limited information described above to respond to your calls and emails, to keep the Website working and secure, and to improve its content. We do not sell your information.
When we share information
We do not share your personal information with third parties without your consent, except:
- when a law, court or government agency requires or requests it, including for verifying identity or for preventing, detecting, investigating or prosecuting offences, including cyber incidents; and
- with service providers who help us run the Website or respond to you, and who must keep the information confidential and use it only on our instructions.
Links to other websites
This policy applies to our Website only. The Website may link to other sites that we do not control. We are not responsible for their content or their privacy practices.
Security
We take reasonable steps to protect information from unauthorised access, alteration, disclosure or destruction. No system is completely secure, and we cannot guarantee that information sent over the internet will not be intercepted.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated. Please check it from time to time.
Grievance Officer
If you have a complaint or concern about the Website or this policy, please write to our Grievance Officer:
Dr. Sushma A Sawkar
Grievance Officer, Sri Sai Speciality Hospital
6th A Cross, Mruthyunjaya Nagar, Near Mruthyunjaya Kalyana Mantapa, PB Road, Ranebennur – 581115
Email: srisaispeciality.rnr@gmail.com
Phone: 08373 266555